Returns must be made within 30 days, freight paid.. The goods must be in the original packaging complete with all original contents, including manuals and warranty cards; and be in re-saleable condition. Credits are less the original shipping charges incurred for the original shipments. There is no restocking fee if an order is placed for an exchange or replacement of equal or greater value. Otherwise, you may choose full Store Credit for use at any of our online stores; or a refund less a 15% deduction and less the initial shipping charges incurred.