The North Face
Items purchased online can be returned online or at The North Face retail stores within 60 days of purchase. You must have an original receipt or packing slip to complete your return. Items must be unused and unwashed. If you are a VIPeak member, returns are FREE and you can print a pre-paid label to ship the package back to us. If you are not a VIPeak member and you choose to use the pre-paid shipping label provided, a $7.00 shipping fee will be deducted from the amount credited to your account.